Booking & Payment
- All reservations must be made through our official website or authorized platforms.
- Payment must be completed via secure online payment methods or upon check-in, as specified.
- Prices are listed in USD and include applicable taxes unless stated otherwise.
Confirmation & Invoicing
- Once payment is processed, a booking confirmation will be sent to your registered email.
- Guests are responsible for ensuring accurate booking details.
Cancellation & Refunds
- Cancellations must be requested within 48 hours of booking for a full refund, unless specified differently for promotional offers.
- Refunds will be processed within 5-7 business days after cancellation approval.
- No refunds for non-refundable bookings, last-minute cancellations, or no-shows.
Check-in & Check-out Policy
- Check-in time is 2:00PM, and check-out time is 12:00PM
- Late check-outs may incur additional charges.
Guest Responsibilities
- Guests must adhere to hotel rules, including respecting staff, property, and other guests.
- Any damages caused during the stay may be charged to the guest’s registered payment method.
Privacy & Security
- Guest information is securely stored and used only for reservation and communication purposes.
- Payment details are processed through PCI-compliant third-party providers for maximum security.
Modification of Terms
- The hotel reserves the right to update these terms without prior notice. Guests are encouraged to review policies regularly.